Reference

The Terms That Cover Your Account

These terms are the agreement between you and k777722 — they set out how your account wallet works, what we expect from you and what you can expect from us.

Account wallet rulesPayment rail termsAccess by eligible regionSupport contacts
k777722 The Terms That Cover Your Account
TALK TO US

How to Raise a Terms Question

If a clause doesn't make sense, ask before you deposit rather than after. Open live chat from your account wallet screen and quote the section number — you'll find it beside each heading on this page. For a written request, such as correcting your name or closing your account, use the support email on our contact page so there's a record for both sides. In Bangladesh we answer in English and work through requests in the order they land.

Live chat Open chat from your account wallet screen. Paste the section number you're asking about and tell us what happened — a failed bKash deposit, a locked login, a name mismatch on your profile.
Written request Use the support address on our contact page for anything you need on record: account closure, a data request, a correction to your details, or a dispute you want looked at again.
Payment trace If a Nagad or Rocket transfer leaves your wallet but doesn't show on your balance, send us the transaction ID. We match it against our records and update your account.
DATA AND SAFETY

How We Hold Your Account Data

Your account details sit behind a password and a one-time code, and we ask for that code again on a device we don't recognise. Cookies on this site do two jobs only: keep your session open and remember your language choice. Transaction and login records are held for as long as the law where we operate requires, then removed. You can ask for a copy of what we hold on you, or ask us to correct it, by writing from your registered email.

Login checks

Every sign-in asks for a one-time code sent to your registered number. A device that's new to us triggers a second check before the wallet opens, so a stolen password alone gets nowhere.

What we store

We hold your name, mobile number, wallet ID, transaction history and device records. That data isn't sold, and we share it only with the payment partners needed to clear your deposit or withdrawal.

Cookies

Cookies on k777722 keep you signed in and remember your language setting. Clearing them ends the session, which is the right move on a shared phone you don't own.

Retention and changes

Records stay for the period local law requires, then go. To see, correct or remove what we hold, email support from your registered address and we confirm it's you before acting.

Terms Questions We Get Asked

Most questions about these terms come down to what you agreed to, who can hold an account, and how to change or close one. Here are the answers we give most often, written the way we'd say them on chat. If your case isn't covered, message us and we'll point you to the exact clause.

Yes. The version live on this page governs each session — signing in, depositing through bKash or Nagad, or placing a cricket bet all count as accepting it. We flag a change in the lobby before it takes effect.

No. One account per person, funded from a wallet or bank account in your own name. If we find a duplicate, we freeze the second one and settle whatever balance is properly yours after a check.

It depends on what happened. A misspelled name can usually be fixed; sharing a password or using someone else's Rocket number can lead to a freeze while we verify. We put the reason in writing.

Email support from your registered address with the request. For closure, withdraw your balance first — a bKash, Nagad, Rocket or bank transfer to your verified account — and then we close the profile.

Access depends on your local law and eligible regions, and rules can differ by area. If your region doesn't permit this kind of play, don't open an account; write to support if you're unsure before depositing.

Each round follows the rules of that game, so a dispute about a live baccarat hand or a crash round is settled under the game's own rules. These terms cover everything around it.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.